Shipping & Warranty
Biertapshop.nl strives to ship your order the working day after receiving your order, provided that the product are on stock. On avarge it will take about 5 working days until you receive your order. Biertap-shop.nl delivers to all EU and Schengen countries.
It is possible to pick-up your order at Biertap-shop.nl. Please make an appointment beforehand so we can make sure everything is ready for you. In consultation with us it is possible to pick-up your order any day of the week and there are no extra costs for this service.
Not properly received orders
Upon receiving your order you need to check the package on damages before opening. (for reference read article 6 of the general terms and conditions). Afterwards check for any damages on the beer dispenser. If there are any damages you need to make a note with the shipping company directly. If you do not do this you will loose your shippingwarrenty.
You have a choice in delivery or picking up the order (after making an appointment). The shippingcosts depend on the weight and size of the packe and are visible when making the payment and on the invoice.
Warenty new products
The products you buy have a 2 year manufacturers warrenty. If something is faulty with your beer dispenser please notify us as soon as possible with pictures. First we will try to help you digitally. If the problem is too big you can make an appointment to come to biertap-shop.nl so we can repair the beerdispenser or other product. If direct repairs are not possible you can get a borrow beer dispenser and we will ship your product to the manufacturer for repairs. The service of a borrow product is only for beerdispensers with manufacturing errors and not for beer dispenser which broke because of faulty use.